FAQ
Yes, it is always advisable to register as that helps you in easily tracking your orders.
To register, Click Here
Email ID and mobile numbers are mandatory fields as we will send you regular updates about your orders over the mail or inform you over the phone.
Yes, any information you share is secure on our website
Once you have chosen your products, add them to your cart by clicking on “Add to Cart”.
The order process has 4 stages:
- Register by creating your own Jesal Vora account, using your Email Id here. You can use this for future orders, to review previous orders, and to save items to your Wishlist.
- Fill in the delivery information: receiver’s name and address and select your delivery method.
- Complete the payment information.
- Review your order and submit it.
No, our registration process is completely free.
If you have forgotten your password, simply click on ‘Forgot password’ and you will be redirected to an email where you can reset your password.
Log on to our website and click on ‘My Account’ to change your personal details or shipping address.
Yes, we ship worldwide you can follow the regular steps to place your order.
For any queries you can reach out to us at: jesalvoracustomercare@gmail.com, alternatively you can message us on Facebook or Instagram or reach out on +91 8451905723
Yes! For more information book a consultation with us here.
At Jesal Vora we try our best to protect your personal information, unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In the event of a breach of the confidentiality or security of your personal information, we will notify you as necessary and to the extent possible so you can take appropriate protective steps.
If you are interested in buying a product that is out of stock on the website please mail or call us and we can notify you once the product is available for order again.
An order once placed cannot be cancelled.
Yes, you can go to my account to change the shipping address or notify us over the mail for the same, no address can be changed once the order has been dispatched.
An order once placed cannot be returned. Kindly contact our support team at jesalvoracustomercare@gmail.com for queries concerning the same.
Yes, we deliver in all the major countries. Our shipping costs are additional and will be calculated on basis of weight, volume & location of shipping.The amount will be communicated to you before shipping. For more information please check our Shipping Policy here
If you are not there when we deliver the merchandise, it will be taken back and you will be notified of the same. Additional Charges for re-shipping will be notified if any.
For more information please check our Returns Policy here
Log In to track your order.
The estimated delivery time is mentioned for each product on the product display page. For more information please check our Delivery Policy here.
PAYMENTS – You may opt for a payment method from under the following heads:
- Credit Card
- Debit Card
- Net Banking
- E–wallets